Cancun and Customer Service Excellence – My Mexico Experience

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Cancun is a very beautiful place. I want to share with you my interesting story about my travels to Cancun, Mexico! During my visit there, I observed the excellent customer service my husband and I received.

I believe the Customer Should Always Come First, but not all businesses these days have their focus on understanding customer needs.

As business owners, it's imperative that we treat our customers with the highest regard to earn their loyalty.
Our aim should be to work in order to meet customer satisfaction which reduces complaints. There’s always a great opportunity to turn dissatisfied customers into happy active promoters of the business.

Below I’m sharing my video in which I share these three observances from my customer service experience in Cancun. Let’s dive in and see what we can learn & implement in our businesses:

1. They go out of their way to help you
2. They give a lot to get a little
3. They don’t care how long it takes to fix what’s broken

Laugh with me and check out the video below. I talk about my excellent customer service experience and all else in Cancun, Mexico:

[embedyt] https://www.youtube.com/watch?v=PZvuPsJjU7Y[/embedyt]

 

Thanks for watching! Have you gone on vacation recently? How would you describe your customer service experience? I’d love to hear from you. Drop a comment below.

Want to learn more about customer service and more ways to manage your online business? Join my private Facebook group HERE. It’s free to join:)

Until next time,

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